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Utility Spot Billing

Public Utilities such as Electricity, Water are under increasing pressure to make their operations more efficient and public interface more interactive. A major step towards this is improving their finances and receivables management. Domestic consumers form a bulk of their customers and are spread over wide geographic area. By improving their billing and cash collection cycles, the Utilities can improve their finances and operations.

Challenges

• Delay in timely billing & revenue collection.
• Extra pressure on the distribution management.
• Lack of accuracy & validation

Solution

The appointed Bill Collectors of our Client carry the POS Terminal. Meter reading is entered into device through Keyboard. The device already possesses concerned consumers & system attributes, their payment history, latest relevant data, tariff rates and answers of different queries along with printer, online connectivity GSM/GPRS and credit/debit card reader. After comparing the previous & present meter reading, a bill is generated & given to the customer. Payment is collected on spot through cash/credit/debit. Entire Transaction data is sent Online to the server.

About Customer

Our Customer is the first among the Indian Power Utility to launch this service.

Benefits

• Efficiency, transparency and quality to the billing process.
• Gives very latest payment status for large nos. of customers.
• Billing cycle will come down significantly.
• Help manifold increase in demand and revenue collections per month.
• Reduce staff involvement for these works